FAQs

What’s Panache?

Panache /pA-naSH/ can be defined as a dashing self-confidence in style and flair.

What’s PanacheBox?

PanacheBox curates stylish children’s wardrobe pieces from great designers and ships new children’s clothing to your door in a beautiful Box. Our service is designed to help busy, stylish parents who want their kids to look put together and want to have more time for the fun & important stuff in life.

Where is PanacheBox based?

PanacheBox is based outside of Boston, MA, USA.

PanacheBox’s Style

PanacheBox’s style could be defined as classy, a nice mix of prep and flair with a European sensibility.  We focus on dressing kids in quality clothing that’s easy to mix and match, simple, comfortable and chic.

We favor slim jeans, leggings, retro sunglasses, beanies, stretchy tees, scarves, leather shoes, cardigans, cozy sweaters and kiddie blazers in soft solids, polka dots and stripes.  We love cotton, wool, cashmere and comfy stretchy materials. We favor a neutral palette with pops of color.

What sizes do you carry?

At the time, we are focused on boys and girls clothing size 2-8.

PanacheBox reserves the right to make appropriate substitutions when absolutely necessary.  We will inform you of these substitutions and give you options whenever possible.

 

SHIPPING

How much is shipping?

PanacheBox offers flat rate $5 shipping within the US and flat rate $25 shipping to Canada.

When will my Box arrive?

You can expect your order to arrive within 7-10 days of the shipping date.  You will receive a FedEx Ground link when your PanacheBox ships to track your Box.

Where does PanacheBox ship?

We currently ship within the United States and Canada.

 

ORDERING

When is my credit card charged?

Your card will be charged the day you place your order.

 

RETURNS and EXCHANGES

Returns and exchanges unfortunately cannot be accepted on shipped items.  If you cannot make use of an item for personal reasons, consider gifting it to a lucky friend or donating it to a worthy charity.  If you receive a damaged or defective item, please contact us and we’ll do everything we can to make it right.  hello@panachebox.com

 

ANOTHER QUESTION?

Ok!  Contact us at hello@panachebox.com and we’ll get back ASAP.